Privacy Policy

This Privacy Policy explains what information the Company gathers when You visit liquorette.co.uk, why that information is gathered, and what happens to it afterwards. It applies to every visitor of the Website, whether You read a single page or return regularly.

By continuing to use the Service, You confirm that You have read this document and understand the practices set out in it. Where a particular practice requires Your consent, We ask for that consent separately rather than assuming it from Your visit alone.

Interpretation and Definitions

Interpretation

Words whose initial letter is capitalised carry the meanings given to them in the section below. Those meanings apply in the same way whether the term appears in the singular or the plural, and regardless of the order in which the words are used.

Headings are included to make the document easier to navigate. They do not limit or extend the meaning of the paragraphs that follow them, and no section should be read in isolation from the rest of this Policy.

Definitions

For the purposes of this Privacy Policy the following definitions apply:

• Company refers to the operator of this Website, described throughout this document as "the Company", "We", "Us" or "Our".
• Cookies are small files placed on Your Device by a website, holding a limited amount of information about Your browsing on that site.
• Device means any equipment able to access the Service, including a desktop computer, a laptop, a tablet or a mobile telephone.
• Personal Data means any information relating to an identified or identifiable natural person, whether that identification is direct or indirect.
• Service refers to the Website together with the guides, reference material and related content made available through it.
• Service Provider means any natural or legal person who processes data on behalf of the Company, such as a hosting provider or an analytics supplier.
• Usage Data means information collected automatically by the Service or by its underlying infrastructure, generated by the act of using the Service.
• Website refers to liquorette.co.uk, accessible from that address and from any subdomain operated under it.
• You means the individual accessing or using the Service, or the organisation on whose behalf that individual is acting.

Collecting and Using Your Personal Data

The Service is designed to be read without registration, so the amount of information We handle is deliberately small. Most of what We hold is technical rather than personal, and it exists so that pages load correctly and so that We can see which material readers find useful.

Where You choose to send Us a message, You decide how much to tell Us. We work on the principle that data We do not collect cannot be lost, misused or exposed, and We therefore keep collection to what the Service genuinely needs.

Types of Data Collected

Personal Data

We do not require You to supply any Personal Data in order to read the Service. If You contact Us by email, We receive Your email address and whatever You have written in Your message, including any details You add voluntarily such as Your name or the venue where You work.

That correspondence is used to answer You and for no other purpose. We do not add contact details taken from an email to any mailing list, and We do not build reader profiles from the messages We receive.

Usage Data

Usage Data is collected automatically whenever the Service is accessed. It may include the internet protocol address of Your Device, the browser type and version, the pages You viewed, the date and time of Your visit, the time spent on individual pages and diagnostic information generated when something on the Service fails to load.

When the Service is reached from a mobile Device, the information gathered may additionally include the type of Device used, its unique identifier, the mobile operating system and the type of mobile browser. This data is technical in nature and is examined in aggregate rather than individually.

Tracking Technologies and Cookies

We use Cookies and similar technologies to keep the Service working properly and to understand, in broad terms, how it is used. You can instruct Your browser to refuse Cookies or to warn You before one is set; if You do so, some parts of the Service may not behave as intended.

The categories of Cookie that may be used on the Website are set out below:

• Necessary Cookies. Type: session Cookies. Administered by: Us. Purpose: these Cookies allow basic functions such as page navigation and secure delivery of content. Without them the Service cannot be provided correctly.
• Functionality Cookies. Type: persistent Cookies. Administered by: Us. Purpose: these Cookies remember choices You make while browsing, such as display preferences, so that You do not have to set them again on every visit.
• Performance Cookies. Type: persistent Cookies. Administered by: Service Providers. Purpose: these Cookies collect aggregated statistics about how the Service is used, which helps Us decide which material to expand or revise.

Use of Your Personal Data

The Company processes the limited data described above only where there is a clear reason to do so. Each purpose below stands on its own; data gathered for one of them is not quietly reused for another.

The Service exists to provide reference material rather than to sell anything, which keeps the list of purposes short and stable:

• To provide and maintain the Service, including monitoring whether pages load reliably for readers in different regions.
• To respond to enquiries, corrections and suggestions that You send to Us by email.
• To understand which sections of the Service are read most often, so that Our editorial effort goes where it is useful.
• To detect, prevent and address technical faults, abusive traffic and attempts to interfere with the Website.
• To comply with legal obligations that apply to the operation of a publicly accessible website.
• To protect the rights, property and safety of the Company, of Our readers and of the wider public.

Disclosure of Your Personal Data

We do not sell Personal Data, and We do not exchange it with advertisers or data brokers. Disclosure happens only in the narrow circumstances described in this section, and only to the extent that each circumstance actually requires.

Where information must be shared with a Service Provider so that the Service can function, that provider is permitted to use it solely for the task We have asked them to perform.

Business Transactions

If the Company is involved in a merger, an acquisition or a sale of assets, data held in connection with the Service may form part of the assets transferred. We will give notice on the Website before any Personal Data is moved and becomes subject to a different privacy policy.

Any successor would be bound by commitments no weaker than those set out here in respect of information collected before the transfer took place.

Law Enforcement

In certain situations the Company may be required to disclose information if We are compelled to do so by law, or in response to a valid request from a public authority such as a court, a regulator or a police force.

Where We are permitted to tell You that such a request has been made, and doing so would not prejudice an investigation, We will do so.

Other Legal Requirements

We may also disclose information where We believe in good faith that the action is necessary to comply with a legal obligation, to investigate possible wrongdoing in connection with the Service, to protect the personal safety of readers or the public, or to defend against legal liability.

Disclosures of this kind are made sparingly, and We limit what is provided to what is strictly relevant to the request in question.

Retention of Your Personal Data

The Company keeps Personal Data only for as long as the purpose that justified collecting it still applies. Correspondence sent to Us by email is retained while the matter it concerns is open, and for a reasonable period afterwards so that follow-up questions can be answered in context.

Usage Data is generally held for a shorter period and is used for internal analysis, security review and capacity planning. Where Usage Data must be kept longer, for example because it forms part of a record used to strengthen the security of the Service, it is stripped of identifying elements so that it can no longer be linked to an individual reader.

Transfer of Your Personal Data

The Service relies on hosting and infrastructure suppliers whose facilities may be located outside the country in which You live. Information processed by the Company may therefore be transferred to, and stored on, computers situated in another jurisdiction where data protection rules differ from those applicable locally.

Where such a transfer takes place, We take reasonable steps to ensure that appropriate safeguards accompany it and that Your data continues to be treated securely and in accordance with this Policy. We will not transfer information to a supplier unless adequate controls over that information are in place.

Security of Your Personal Data

We apply commercially reasonable technical and organisational measures to protect the information We hold, including encrypted transport of pages, restricted administrative access and regular review of the software the Website depends on.

No method of transmission over the internet and no method of electronic storage is completely secure, and We cannot guarantee absolute security. We therefore encourage You to avoid sending sensitive personal information by email, to Us or to anyone else, unless there is a genuine need to do so.

Delete Your Personal Data

You have the right to ask that Personal Data We hold about You is deleted, and to ask what We hold in the first place. Because the Service does not operate accounts, a request of this kind will normally concern email correspondence between You and Us.

Requests can be sent using the contact details at the end of this Policy. We may need to retain certain information where a legal obligation requires it, and where that is the case We will tell You which material has been kept and why.

Children's Privacy

The Service is intended for adults working in or studying hospitality, and is not directed at anyone under the age of 16. We do not knowingly collect Personal Data from children, and no part of the Service invites a child to submit information about themselves.

If We become aware that information has been provided to Us by a person under 16 without verifiable parental consent, We take steps to remove that information from Our records promptly. Parents and guardians who believe this has happened are asked to contact Us so that We can act.

Links to Other Websites

The Service contains links to external websites that are not operated by the Company. Following such a link takes You to a site governed entirely by its own terms and its own privacy policy, and We strongly advise You to read both before providing any information there.

We have no control over the content, privacy practices or security of any third-party site, and We accept no responsibility for them. The presence of a link does not imply that We endorse everything published at the destination.

For European Union (EU) Users

If You are located in the European Union or the United Kingdom, You hold specific rights in relation to Your Personal Data. These include the right of access, the right to rectification, the right to erasure, the right to restrict processing, the right to object to processing and the right to data portability.

You may exercise any of these rights by writing to Us using the details below, and You are also entitled to lodge a complaint with Your national supervisory authority. Exercising a right will never result in the Service being withheld from You.

Changes to This Privacy Policy

The Company may update this Privacy Policy from time to time, for example when the way the Service operates changes or when a new legal requirement applies to it. The revised version is published on this page and takes effect as soon as it appears here.

Where a change materially affects how Your Personal Data is handled, We will draw attention to it prominently on the Website. You are encouraged to review this page periodically, since continued use of the Service after a revision indicates that You accept it.

Contact Us

If You have questions about this Privacy Policy, about the information We hold, or about how to exercise any of the rights described above, please get in touch. We aim to answer every enquiry properly rather than quickly, and We will tell You if a request needs more time.

You can reach Us using the address below:

• By email: contact [at] liquorette.co.uk