Terms and Conditions

Terms and Conditions of Sale

This website www.liquorette.co.uk is operated by TYL UK Ltd., incorporated and registered in England, with registered office at Building 12 Chiswick Park, 566 Chiswick High Road, London, United Kingdom, W4 5AN, with company registration number, 11028157. This page, together with the documents referred to in it, tells customers the terms and conditions upon which TYL UK Ltd. operates this website and provides the products for delivery and collection. Please read these terms and conditions carefully before ordering any products from this website. By accessing this website and placing an order, the customer agrees to be bound by these terms and conditions and TYL UK Ltd.’s terms and conditions of use policy. If the customer has any questions relating to these terms and conditions please contact [email protected] before placing an order. If the customer does not accept these terms and conditions in full please do not use our service.

1. PRODUCT INFORMATION

TYL UK Ltd. endeavors to advertise its products accurately. However, TYL UK Ltd. cannot guarantee the accuracy of information provided on the website about its products, such as photographs, images and descriptions of these products. All products will be delivered to ycustomers in bottles, however, products may be displayed in glasses when advertised on this website. Vintage years specified for spirits cannot be guaranteed, as due to the very nature of these products they are of limited supply for any vintage year.

2. ORDER AND ACCEPTANCE

2.1. These conditions shall apply to all orders and contracts for the supply by TYL UK Ltd. to the customer of the products accessible at: www.liquorette.co.uk (the “Website”). All orders for the products shall be deemed to be an offer by the customer to purchase the products in accordance with these conditions. Any variations to these conditions must be in writing, otherwise they will not be binding on either party.
2.2. The acceptance of orders for the products shall be at the absolute discretion of TYL UK Ltd. The acceptance of an order occurs when the customer receives an on-screen message confirming his/her order has been accepted, at which point, the relevant contract with TYL UK Ltd. is made. Until this point, TYL UK Ltd. may decline to provide the customer with the goods without giving any reason. Upon acceptance of the customer’s order, TYL UK Ltd. will assign the customer an order number. The customer must tell TYL UK Ltd. this order number whenever the customer contacts TYL UK Ltd. about an order.
2.3. TYL UK Ltd. will not sell any products to anyone who is not 18 years of age or over, as the law requires. By placing an order the customer confirms that he/she is at least 18 years old. If the customer is buying a product/s as a gift - the recipient must also be at least 18 years old. If couriers are in any doubt about the age of the recipient on delivery, they could request some form of ID. If the person receiving the order is unable to produce appropriate ID, the couriers could be unable to leave the products. The products will be returned to TYL UK Ltd. And the customer will be charged for these products.

3. STOCK AVAILABILITY

If for any reason, TYL UK Ltd. is unable to supply a particular product, the customer will be notified as soon as possible and may offer the customer a different product of equivalent quality and price.

4. PRICES AND PAYMENT

4.1. Unless otherwise stated in writing, the prices quoted by TYL UK Ltd. on the website are inclusive of VAT and any other applicable taxes. The price of the goods excludes the costs and charges of delivery of the products which shall be charged to the customer. Delivery charges will be clearly visible to the customer when ordering the products.
4.2. The price of the products will be as quoted on the Website at the time the customer confirms his/her order (by clicking the checkout button) subject only to any inadvertent technical mistake for which by TYL UK Ltd. shall not be liable. The price for the order shall be deducted from the customer account at the time the order is placed. TYL UK Ltd. reserves its right to terminate this agreement with the customer if TYL UK Ltd. is refused authority for payment or reasonably believe that payment will be refused at any stage.
4.3. The customer can pay by any of the methods listed in TYL UK Ltd.’s checkout screen. The customer shall make sure that if his/her order is placed using a credit or debit card, such card is valid on the date of dispatch of his/her order.

5. CHANGES TO ORDER/WITHDRAWALS

If the customer wishes to cancel, amend or comment on his/her order, within a reasonable time before TYL UK Ltd. has started preparing an order, he/she is entitled to telephone TYL UK Ltd. details of which will be included in the confirmation email sent to the customer upon placing his/her order. If the customer amends his/her order, the price charged will be the price for the amended order. If the customer paid by credit card, the price difference will need to be paid separately to TYL UK Ltd. or any refund would need to be processed by our customer services team who can be contacted here [email protected]. As promotions are only available for limited periods, any changes to any orders may mean the promotion applicable to such order are no longer available.

6. DELIVERY

TYL UK Ltd. may partner with third parties in order to deliver products.
Products will only be delivered to addresses in certain postcodes. Please the FAQs (www.liquorette.co.uk/faqs) to see a list of postcodes that TYL UK Ltd. will deliver to.
6.1. TYL UK Ltd. aims to provide the customer with the ordered products as close as possible to his/her requested delivery/collection time. Factors, such as traffic conditions and weather may occasionally prevent TYL UK Ltd. from achieving targets in this regard. TYL UK Ltd. attempts to ensure that the products are delivered by the time specified. The timing of the customer order is determined by taking into account the number of orders and the circumstances being faced by TYL UK Ltd. at that time.
6.2. The customer agrees to accept delivery of the products at the agreed time and place of delivery. If the customer does not collect the products, TYL UK Ltd. will keep the products until the end of the day on which the products were ordered. If the customer is unavailable to receive the delivery of the products from TYL UK Ltd. at the delivery/collection time, TYL UK Ltd. will contact the customer for further instructions and may charge the customer for any further delivery costs. If, despite TYL UK Ltd.’s reasonable efforts, TYL UK Ltd. is unable to contact the customer or re-arrange delivery or collection or the products, TYL UK Ltd. may end the contract and the customer may be liable for any reasonable costs TYL UK Ltd. incurs.
6.3. Products are subject to availability. If the ordered products are not available, TYL UK Ltd. may offer the customer a reasonable substitute of equivalent quality and price or TYL UK Ltd. may liaise with the customer to inform that his/her ordered products are not available and to ask him/her if her/she would like to order any other product. This may affect the price the customer pay.
6.4. All goods sent will be insured. Although all goods are packaged with the upmost care.

7. TRANSFER OF PROPERTY

7.1. Risk in the products shall pass to the customer on delivery.
7.2. The customer acknowledges that all intellectual property rights in the products do and shall continue to belong to TYL UK Ltd and the customer agrees that it will not infringe any of TYL UK Ltd.'s intellectual property rights.

8. ORAL STATEMENT

The customer agrees that, in the event of any conflict, written information about the products supplied by TYL UK Ltd. shall prevail over any oral statements made by TYL UK Ltd. or by TYL UK Ltd.'s employees, agents or representative. TYL UK Ltd. shall use all reasonable efforts to ensure that its written information about the products is accurate.

9. PROMOTIONS

From time to time, the products may be subject to special offers. Any special offers shall be subject to these terms and conditions which will prevail if there is inconsistency between the terms of the special offer and these terms and conditions. TYL UK Ltd. may change the terms of special offers or withdraw them at its discretion but TYL UK Ltd. will honor any order placed by the customer before the offer is withdrawn, subject always to manifest technical errors. All deals are valid within the promotional period, are subject to change or withdrawal and are not valid in conjunction with other offers, unless otherwise stated.

10. LIMITATION OF LIABILITY

10.1. To the fullest extent permitted by law, TYL UK Ltd. excludes all liability arising out of its supply of the products and in particular shall not be responsible for any loss or damage, arising directly or indirectly out of or in connection with (i) delay beyond the estimated time or date of delivery or (ii) any circumstances over which TYL UK Ltd. had no control of the consequences and which TYL UK Ltd. could not avoid by the exercise of reasonable care.
10.2. In any event, TYL UK Ltd.'s liability to the customer will not exceed the total price charged for the relevant items.
10.3. Nothing in these terms and conditions shall affect the statutory rights of the customer. TYL UK Ltd. does not exclude or limit in any way TYL UK Ltd.’s liability to the customer where it would be unlawful to do so. This includes liability for death or personal injury caused by TYL UK Ltd.’s negligence or the negligence of TYL UK Ltd.’s employees, agents or subcontractors; for fraud or fraudulent misrepresentation; for breach of the customer’s legal rights in relation to the products.

11. CLAIMS FOR BREAKAGES

Upon receipt of the order, the order should be carefully inspected by the customer to make sure that it is intact and in full. The courier must be informed by the customer of breakages or shortages at the time of delivery. TYL UK Ltd. will not accept any claims for breakages or shortages unless they are stated on the courier’s documentation. TYL UK Ltd. must have confirmation of these breakages or shortages within three (3) working days of delivery.

12. LAW

Any contract to which these conditions apply - and these terms and conditions - shall be governed by and construed in accordance with the laws of England and Wales and TYL UK Ltd. and the customer submit to the non-exclusive jurisdiction of the Courts of England.

13. CUSTOMER SERVICES

[email protected]
6 Rathbone Place
London
W1T 1HL

Terms and Conditions of Use

The site is accessible at www.liquorette.co.uk (the “Website”). By using this Website, the customer confirms that it accepts these terms of use and agrees to comply with them. If the customer does not agree to these terms, the customer must not use our Website.

TYL UK Ltd. amends these terms from time to time. Every time the customer wishes to use this Website, please check these terms to ensure the customer understand the terms that apply at that time.

This Website is directed to people residing in the United Kingdom. TYL UK Ltd. does not represent that content available on or through the Website is appropriate for use or available in other locations.

1. RESTRICTIONS ON USE OF MATERIALS

The Website, including, but not limited to, the text, content, photographs, images, video, audio, graphics, and any software (including any files or images incorporated in or generated by the software, or any data accompanying the software) available on or through the Website, or contained on the Website (the “Materials”) are owned and operated by TYL UK Ltd. The Website and the Materials are protected by copyright, trade mark, trade dress, domain name, patent, trade secret, international treaties and/or other proprietary rights and laws of the United Kingdom and other countries. By accessing and using the Website, the customer acknowledges and agrees to abide by all applicable intellectual property laws, as well as any additional notices or restrictions contained on the Website. No Materials from the site may be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way, except that the customer may download one copy of the Materials on any single computer for the customer’s non-commercial use only, provided that the customer keeps intact all copyright and other proprietary notices. Modification of the Materials or unauthorized use of the Materials for any other purpose is a violation of TYL UK Ltd.’s trade mark, copyright, trade dress and other proprietary rights. The use of any such Material on any other site or networked computer environment is prohibited. Except as otherwise indicated on the Website and except for the trade marks, service marks and trade names of other companies that are or may be displayed on the Website, all trade marks, service marks and trade names are proprietary to TYL UK Ltd. Nothing contained on the Website should be construed as granting, by implication, estoppel or otherwise, any license or right to use any of the Materials or proprietary content without the express written permission of TYL UK Ltd. or such other party as may own the proprietary rights. By accessing or using the Website, the customer acknowledges that third party service providers may impose additional terms and conditions of use set forth elsewhere in this agreement or on such third party’s website. The customer’s use of Materials provided by such third-party service providers or vendors is also subject to those additional terms and conditions of use.

2. COPYRIGHT NOTICE

Unless otherwise noted, all Materials are owned, licensed or controlled by TYL UK Ltd. or the party credited as the provider of the Materials (the “Third Party Provider”). The customer agrees that he will not sell, license, rent, modify, print, copy, reproduce, download, transmit, distribute, disseminate, publicly display, publicly perform, publish, edit, adapt, compile, decompile, reverse engineer, disassemble or create derivative works from any Materials or otherwise transfer any of the Materials to any third person without the express written permission of TYL UK Ltd. or the appropriate Third Party Provider. Except as specifically permitted by this agreement, any use of the Materials contained or provided through this Website is strictly prohibited.

3. TRADE MARKS/SERVICE MARKS

The trade marks, service marks, domain names and trade dress displayed on the Website, whether registered or unregistered, are owned by TYL UK Ltd. unless otherwise noted, and are protected by trade mark laws in the United Kingdom and other countries. TYL UK Ltd.’s marks, names, logos and trade dress include, but are not limited to, the following: TYL UK Ltd. The use or misuse of these trade marks/service marks or any other Materials, except as permitted herein, is expressly prohibited and may be in violation of trade mark laws, unfair competition laws and/or other relevant laws. Please be advised that TYL UK Ltd. actively and aggressively enforces its intellectual property rights to the fullest extent of the law.

4. DISCLAIMER

The Materials are provided “as is” and without warranties of any kind either express or implied. To the fullest extent permissible pursuant to applicable law, and its officers, directors, employees, agents or representatives disclaim with respect to this website and the materials herein all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. TYL UK Ltd. does not represent or warrant that the functions contained in the Materials will be uninterrupted or error-free, that defects will be corrected, or that the sites or the server that makes it available are free of viruses or other harmful components. TYL UK Ltd. does not warrant or make any representations regarding the use or the results of the use of the Materials in the sites in terms of their correctness, accuracy, reliability, timeliness, completeness, or otherwise. The customer (and not TYL UK Ltd.) assumes the entire cost of all necessary servicing, repair, or correction. Applicable law may not allow the exclusion of implied warranties, so the above exclusion may not apply to the customer.

5. LIMITATION OF LIABILITY

Under no circumstances, including, but not limited to, negligence, shall TYL UK Ltd. or its officers, directors, employees, agents or representatives be liable to the customer or any third party for any special, consequential, incidental, direct, indirect, or punitive damages or any other loss or injury that result from the use of, or the inability to use, the Materials even if TYL UK Ltd. or a TYL UK Ltd.’s authorized representative has been advised of the possibility of such damages. In no event shall TYL UK Ltd. have any liability to the customer for damages, losses and causes of action (whether in contract, tort (including, but not limited to, negligence, or otherwise) for accessing or using the Website or engaging the services of or purchasing product(s) of a third party through or after accessing the Website.

6. USE OF LINKS

The Website may contain links to other websites which are developed, sponsored and/or maintained by third parties. TYL UK Ltd. does not review, monitor, operate or control any such third-party website accessible through these links, and is not responsible for the content available on or through such third party websites. By providing access to the linked websites, TYL UK Ltd. is not recommending or endorsing the products or services provided by the sponsor or owner of those websites. TYL UK Ltd. makes no guarantees, representations or warranties as to, and shall have no liability for, any electronic content delivered by any third party, including, without limitation, the accuracy or subject matter of any electronic content, or the use of any personal information the customer provides to any such website, acknowledges and agrees that use of such links is entirely at the customer’s own risk. TYL UK Ltd. reserves the right to discontinue links to any other website at any time and for any reason. We will only use the customer’s personal information as set out in our www.liquorette.co.uk/privacy-policy.

7. USER CONTENT AND INTERACTIVE AREAS

TYL UK Ltd. may provide interactive opportunities on the Website, including, without limitation, user ratings and reviews, saved favorites, liked items (collectively, “Interactive Areas”) for the enjoyment of the users. The customer represents and warrants that he/she is the owner or otherwise has the right to provide any information, comments, reviews, ratings or other materials or content submitted, posted or otherwise transmitted to the Website (“User Content”). In addition, in consideration of the Website accepting User Content, the customer hereby grants to TYL UK Ltd. an irrevocable, transferable, paid up, royalty-free, perpetual, non-exclusive worldwide sub-licensable license to use, copy, print, display, modify, edit, remove, publicly perform, translate and create derivative works from and distribute or otherwise use and reproduce User Content on the Website and in all forms of media now known or hereafter invented, including but not limited to such uses as on and in the Website throughout the world in all forms of media now known or hereafter invented in perpetuity (collectively, the “Uses”) and the right to, in TYL UK Ltd.’ sole option and discretion, attribute such User Content to the user submitting the User Content. In consideration of submitting User Content, the customer consents to the Uses of the User Content without further consideration, compensation, attribution, notification or other additional consideration and to TYL UK Ltd.’s disclosure of any information related to the customer’s use of the Website in any capacity in connection with TYL UK Ltd.’s display of the customer’s User Content on the Website. The customer also agrees to indemnify and hold TYL UK Ltd. harmless from any claim or demand, including reasonable legal fees, made by any party arising out of the Uses of the User Content that the customer submits on the Website. The customer waives any rights he may have in having the User Content edited, altered or changed in any manner not acceptable to the customer.
Any submissions or postings by users to certain parts of the Website, including, without limitation, Interactive Areas, will be public and posted in public areas on the Website. TYL UK Ltd. and any contract or operational providers that conduct, operate and/or manage any portion of the Website will not be responsible for the action of any users or third parties with respect to any information, materials or content posted, uploaded or transmitted on the Website. By participating in any of the aforementioned activities, all users agree to follow the Website’s standards of conduct. The Website reserves the right to change, delete or remove, in part or in full, any postings in Interactive Areas and to terminate or suspend access to such areas for conduct that TYL UK Ltd. believes, in its sole discretion, interferes with other peoples’ enjoyment of the Website. The Website will also cooperate with local authorities to comply with applicable law.
TYL UK Ltd. does its best to encourage comfort and discourage disruptive communication. TYL UK Ltd. also discourages disruptive statements that incite others to violate its standards. TYL UK Ltd. encourages the customer’s participation in upholding our standards. The customer is responsible for all content that the customer posts, transmits, uploads or otherwise makes available through the Website. The customer agrees not to use the Interactive Areas or the Website to make available any content that:
is unlawful, harmful to adults or minors, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable
infringes any patent, trade mark, trade secret, copyright, right of privacy or publicity or other proprietary rights of any person;
contains unauthorized advertising or solicits other users;
is intended by the user to interrupt, destroy or limit the functionality or integrity of any computer software, hardware or Materials on this website.
The Website may allow the customer to rate and post reviews of restaurants, bars and other businesses (“Ratings and Reviews”). Such Ratings and Reviews are governed by the terms of this agreement, including, without limitation, the customer’s agreement regarding the customer’s use of Interactive Areas. Ratings and Reviews do not reflect the views of the Website or TYL UK Ltd. The Website does not assume responsibility or liability for any Ratings and Reviews or for any claims, damages or losses resulting from the use of this service or the Materials contained therein. Ratings and Reviews that are submitted to the Website shall be owned exclusively and in perpetuity by the Website. Such exclusive ownership means that the Website has the unrestricted, perpetual and exclusive right to use, reproduce, modify, translate, transmit, distribute or otherwise exploit any and all materials and communications. There shall be no obligation to give credit or pay any consideration to the customer for any Ratings and Reviews. The Website reserves the right to delete or modify any Ratings and Reviews that TYL UK Ltd. determines to violate the terms of this agreement or general standards of conduct at any time and at TYL UK Ltd.’s sole discretion or for any other or no reason. TYL UK Ltd. strives to maintain a high level of integrity with its user-submitted Ratings and Reviews, and any submission that is determined to be disingenuous in any way, or could otherwise diminish the integrity of Ratings and Reviews, will be removed.

8. NO UNLAWFUL OR PROHIBITED USE/MONITORING OF WEBSITE

By using and accessing this Website, the customer agrees that he will not use the website for any unlawful purpose or engage in any use prohibited by this agreement. The customer further agrees that he will not use the Website in any manner that could damage, disable, overburden or impair any TYL UK Ltd. server, or the network(s) connected to any TYL UK Ltd.’s server, or interfere with any other party’s use and enjoyment of the Website. The customer may not attempt, through any means, to gain unauthorized access to any part of the Website or any service, other account, computer system or network connected to any TYL UK Ltd.’s server.
TYL UK Ltd. reserves the right, in its sole discretion, to monitor any and all use of the Website.

9. VIOLATIONS OF AND CHANGES TO THE AGREEMENT

TYL UK Ltd. reserves the right to seek all remedies available at law and in equity for violations of this agreement, including the right to block access from a particular Internet address to the Website.
TYL UK Ltd. reserves the right, in its sole discretion, to revise and amend this agreement at any time. The customer acknowledges and agrees that he is bound by any changes or modifications to this agreement upon publication of such changes or modifications on the Website. Accordingly, TYL UK Ltd. recommends that the customer review the agreement before providing TYL UK Ltd. with any information.